Our Term & Conditions
This document is published in according with the provision of Rule 3 of the Information Technology (intermediaries guide lines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review User Agreement, as available on the Marketplace, is time you access and /or use the Marketplace.
The terms’ visitor(s)’, ‘user(s)’, ‘you’, here under refer to the person visiting, accessing browsing through and /or using the Marketplace at any point in time.
License & Access
The Company grants you a limited sub- license to access and make for personal use of the Marketplace, but not to download (other than page caching ) o9r modify it, or any portion of it, except it express prior written concern of the company .Such limited sublicense dies not included / permit ant reseal or commercial use of the Marketplace or its contents; ant collection and use of any product listings, description, or prices; any dedicative use of the Marketplace or its contents; any downloading or coping of information for the benefit of another third party; or any use of data mining , robots, or similar data gathering and extraction. The Marketplace or any portion o9f the Marketplace may not be reproduce, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of the Company.
You may not frame or utilize framing techniques to enclose any trademark , logo, or other proprietary information(including images, text, page layout, or form) of the Marketplace or of the company and/or its affiliates without the express prior written consent of the company. You may not use any meta tags or any other “hidden text” utilizing the company’s name or trademarks without the express prior written consent of the company. You shall not attempt to gain unauthorized access to any portion or feature of the Marketplace, or any other systems or networks connected to the Marketplace or to any server, computer, network, or to any of the services offered on or through the Marketplace, by hacking ’password mining ‘ or any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information
1. belongs to another person and to which you do not have right ;
2. is grossly harmful, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, racially, ethnically, objectionable, disparaging, relating or encouraging money laundering and gambling, or otherwise unlawful in any manner whatever;
3. harms minors in any way ;
4. infringes any patent, trademark, copyright o r another proprietary/intellectual property rights;
5. violates any law for the time being in force;
6. deceives misleads the addressee about the origin such messages communicates any information which is grossly offensive or menacing in nature;
7. impersonates another person ;
8. contains software virus or any other computer code, files or programs design to interrupt, destroy or limit the functionality of any computer resource;
9. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
10. is misleading or known to be false in any way.
Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.
Account & Registration Obligations
Device information: We may need your device permission to get information about your device, like OS (operating system ) name, mobile network, hardware model, unique device identifier, etc. Basis these inputs, we intend to optimize your order experience and thereby serving you better.
Location: This permission enables us to give you the benefit of delivering the product to your address and also to provide location specific deals with personalized in-funnel experience.
SMS: If you allow us to access your SMS, we read your SMS to auto fill or prepopulated ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making an order and you do not need to move out of the app to read the SMS and then enter it in the app.
Phone: The app requires access to make phone calls so that you can make phone calls to our customer to contact centers directly through the app.
Email ID: If you allow us to access your email id then, it enables us to send various deals and offers directly to your email.
Photo’/Media/Files:we take media storage permissions to cache the namoshivam images to provide seamless and fast experience while browsing Namoshivam app.
Wi-Fi connection and information: when you allow us the permissions to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading etc.
Camera:You can grant camera permission as well to take pictures from your camera like that of the invoice, defected products etc., in our customer chat feature.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store of use. You may also choose not to use a particular service or feature on the website/ application and opt out of any non – essential communication from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself , such as not revealing account / login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
Computer use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness , and promote trust and safety . “Cookies” are small data files placed on your hard drive or device that assist us in providing our servic3es and may include an anonymous unique identifier. Company offers certain features that are only available through the use of a “cookie”.
If you send the company personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the website, the Company may collect such information into a file specific to you.
The company does not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
The website may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.
Choices Available Regarding Collection, Use and Distribution of Information
To protect against the laws, misuse and alteration of the information under its control, the company has in place appropriate physical, electronic and managerial procedures. For example, the company servers are accessible only to authorized personnel and your information is share with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the company endeavors to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the internet cannot be made absolutely secure. By using the website, you agree that the company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.
Please note that the company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to email@example.com for necessary action.
Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the company to corrector update such information by sending an email to: firstname.lastname@example.org
31 Ganesh Chandra Avenue,
6th Floor, Kolkata – 700013.