Our Term & Conditions

It is strongly recommended that you read and understand these ‘Terms of Used’ carefully, as by accessing this site (herein after the” Marketplace “), you agree to be bound by the same and acknowledge that it constitute and agreement between you and the Company (herein after the “User Agreement”).If you do not agree with the User Agreement, you should not use or access for Marketplace for any purpose whatsoever. This document is published in according with the provision of Rule 3 of the Information Technology (intermediaries guide lines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review User Agreement, as available on the Marketplace, is time you access and /or use the Marketplace. The terms’ visitor(s)’, ‘user(s)’, ‘you’, here under refer to the person visiting, accessing browsing through and /or using the Marketplace at any point in time. Should you have any clarifications regarding the Terms of Use, please do not hesitate contact are at info@namoshivam.in .

License & Access

The Company grants you a limited sub- license to access and make for personal use of the Marketplace, but not to download (other than page caching ) o9r modify it, or any portion of it, except it express prior written concern of the company .Such limited sublicense dies not included / permit ant reseal or commercial use of the Marketplace or its contents; ant collection and use of any product listings, description, or prices; any dedicative use of the Marketplace or its contents; any downloading or coping of information for the benefit of another third party; or any use of data mining , robots, or similar data gathering and extraction. The Marketplace or any portion o9f the Marketplace may not be reproduce, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of the Company.

You may not frame or utilize framing techniques to enclose any trademark , logo, or other proprietary information(including images, text, page layout, or form) of the Marketplace or of the company and/or its affiliates without the express prior written consent of the company. You may not use any meta tags or any other “hidden text” utilizing the company’s name or trademarks without the express prior written consent of the company. You shall not attempt to gain unauthorized access to any portion or feature of the Marketplace, or any other systems or networks connected to the Marketplace or to any server, computer, network, or to any of the services offered on or through the Marketplace, by hacking ’password mining ‘ or any other illegitimate means.

You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information

1. belongs to another person and to which you do not have right ;

2. is grossly harmful, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, racially, ethnically, objectionable, disparaging, relating or encouraging money laundering and gambling, or otherwise unlawful in any manner whatever;

3. harms minors in any way ;

4. infringes any patent, trademark, copyright o r another proprietary/intellectual property rights;

5. violates any law for the time being in force;

6. deceives misleads the addressee about the origin such messages communicates any information which is grossly offensive or menacing in nature;

7. impersonates another person ;

8. contains software virus or any other computer code, files or programs design to interrupt, destroy or limit the functionality of any computer resource;

9. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;

10. is misleading or known to be false in any way.

Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.

Account & Registration Obligations

All users must register and log in for placing orders on the Marketplace. You must keep your account and registrations details current and correct for all communications related to your purchases from the Marketplace. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and /or newsletters either by or by contacting the customer services team of Marketplace and placing a request for the same.

As part of the registration process on the Marketplace, the Company may collect the following personally identifiable information about you, including but not limited to Name, email address, age, address mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the Marketplace you access a particular page/feature and any such information. Information collected about you is subject to Privacy Policy of the Company Terms & Condition , which is incorporated in these Terms of use by reference.

Device information: We may need your device permission to get information about your device, like OS (operating system ) name, mobile network, hardware model, unique device identifier, etc. Basis these inputs, we intend to optimize your order experience and thereby serving you better.

Location: This permission enables us to give you the benefit of delivering the product to your address and also to provide location specific deals with personalized in-funnel experience.

SMS: If you allow us to access your SMS, we read your SMS to auto fill or prepopulated ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making an order and you do not need to move out of the app to read the SMS and then enter it in the app.

Phone: The app requires access to make phone calls so that you can make phone calls to our customer to contact centers directly through the app.

Email ID: If you allow us to access your email id then, it enables us to send various deals and offers directly to your email.

Photo’/Media/Files:we take media storage permissions to cache the namoshivam images to provide seamless and fast experience while browsing Namoshivam app.

Wi-Fi connection and information: when you allow us the permissions to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading etc.

Camera:You can grant camera permission as well to take pictures from your camera like that of the invoice, defected products etc., in our customer chat feature.

To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store of use. You may also choose not to use a particular service or feature on the website/ application and opt out of any non – essential communication from the Company.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself , such as not revealing account / login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

Computer use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness , and promote trust and safety . “Cookies” are small data files placed on your hard drive or device that assist us in providing our servic3es and may include an anonymous unique identifier. Company offers certain features that are only available through the use of a “cookie”.

The company also uses cookies to allow you to enter your password less frequently during a session. Cookies can also help the Company provide information that is targeted to your interests . Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session . You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re – enter your password more frequently during session.

Additionally, you may encounter “cookies” or other similar files on certain pages of the website that are placed by third parties. The Company does not control the use of cookies by third parties.

If you send the company personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the website, the Company may collect such information into a file specific to you. The company does not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.

The website may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.

Choices Available Regarding Collection, Use and Distribution of Information

To protect against the laws, misuse and alteration of the information under its control, the company has in place appropriate physical, electronic and managerial procedures. For example, the company servers are accessible only to authorized personnel and your information is share with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the company endeavors to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the internet cannot be made absolutely secure. By using the website, you agree that the company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties. Please note that the company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to info@namoshivam.in for necessary action.

Communication with Company

If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the company to corrector update such information by sending an email to: info@namoshivam.in

31 Ganesh Chandra Avenue,

6th Floor, Kolkata – 700013.